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Indicators of Well-being in Canada


Health - Patient Satisfaction

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Patient satisfaction with health care services is an important measure of Canadians' experience with the health care system. Health care services consist of hospital care, family or other physician care, community-based care, and tele-health services.

Patient satisfaction is reported for Canadians aged 15 and over who received health care services in the past 12 months.

Summary

  • National Picture — In 2007, the majority (85.7%) of Canadians were very or somewhat satisfied with the health care services they received in the previous 12 months.
  • Gender — In 2007, men and women reported similar rates of being very or somewhat satisfied with the health care services they received.
  • Age — Satisfaction with services received increased with age for those 20 years of age and over in 2005.
  • Regions — In 2007, the proportion of Canadians who were very or somewhat satisfied with health care services received ranged from 81.0% in Alberta to 90.5% in New Brunswick.

National Picture

In 2007, 85.7% of Canadians who received health care services were very or somewhat satisfied with the services they received. This percentage remained stable between 2000 and 2007.


This Chart contains data for Patients very or somewhat satisfied with health care services, Canada, 2000-2007. Information is available in table below 2007 = 85.7 2005 = 85.0 2003 = 85.3 2000 = 84.6 (percent) Patients very or somewhat satisfied with health care services, Canada, 2000-2007

Source: Statistics Canada. Patient satisfaction with any health care services received in past 12 months, by sex, household population aged 15 and over, Canada, provinces and territories, occasional (CANSIM Table 105-4080). Ottawa: Statistics Canada, 2008.


Warning: This data table may contain very wide content. Horizontal scrolling may be necessary.

Patients very or somewhat satisfied with health care services, Canada, 2000-2007 (percent)
2000200320052007
84.685.385.085.7

Gender

In 2007, similar proportions of men and women were very or somewhat satisfied with health care services received, at 85.6% for men and 85.8% for women.


This Chart contains data for Patients very or somewhat satisfied with health care services, by gender, 2007. Information is available in table below Women = 85.8 Men = 85.6 (percent) Patients very or somewhat satisfied with health care services, by gender, 2007

Source: Statistics Canada. Patient satisfaction with any health care services received in past 12 months, by sex, household population aged 15 and over, Canada, provinces and territories, occasional (CANSIM Table 105-4080). Ottawa: Statistics Canada, 2008.


Warning: This data table may contain very wide content. Horizontal scrolling may be necessary.

Patients very or somewhat satisfied with health care services, by gender, 2007 (percent)
MenWomen
85.685.8

Age

Satisfaction with health care services received increased from 81% for those 20 to 34 years of age to 90% for those aged 65 and over. Canadians in the 15 to 19 age group also reported a high proportion of satisfaction at 88%.


This Chart contains data for Patients very or somewhat satisfied with health care services, by age, 2005. Information is available in table below 65+ years = 90 45 - 64 years = 86 35 - 44 years = 83 20 - 34 years = 81 15 - 19 years = 88 (percent) Patients very or somewhat satisfied with health care services, by age, 2005

Note: The last year available for the age section is 2005.

Source: Statistics Canada. Patient satisfaction with any health care services received in past 12 months, by sex, household population aged 15 and over, Canada, provinces and territories, occasional (CANSIM Table 105-0280). Ottawa: Statistics Canada, 2006.


Warning: This data table may contain very wide content. Horizontal scrolling may be necessary.

Patients very or somewhat satisfied with health care services, by age, 2005 (percent)
15 - 19 years20 - 34 years35 - 44 years45 - 64 years65+ years
8881838690

Regions

In 2007, the proportion of people who were very or somewhat satisfied with health care services received ranged from 81.0 % in Alberta to 90.5 % in New Brunswick.


This Chart contains data for Patients very or somewhat satisfied with health care services, by region, 2007. Information is available in table below NT = 84 YT = 87 BC = 82 AB = 81 SK = 86 MB = 86 ON = 86 QC = 89 NB = 91 NS = 90 PE = 88 NL = 88 CAN = 86 (percent) Patients very or somewhat satisfied with health care services, by region, 2007

Note: In 2007, data were not available for Nunavut.

Source: Statistics Canada. Patient satisfaction with any health care services received in past 12 months, by sex, household population aged 15 and over, Canada, provinces and territories, occasional (CANSIM Table 105-4080). Ottawa: Statistics Canada, 2008.


Warning: This data table may contain very wide content. Horizontal scrolling may be necessary.

Patients very or somewhat satisfied with health care services, by region, 2007 (percent)
CANNLPENSNBQCONMBSKABBCYTNT
86888890918986868681828784

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Date Modified:
2014-08-20